Shipping Policy

At Ekah Jaipur, every outfit is made to order — crafted with care, precision, and love.

• Dispatch Timeline:

Since each piece is made specially for you, please allow 3–10 business days for dispatch.

• Delivery Timeline:

Once dispatched, your parcel will take approximately 2–7 business days to reach you, depending on your location.

We use a mix of air and surface shipping — based on serviceability and delivery timelines.

• Tracking Details:

You’ll receive your tracking link via WhatsApp and email as soon as your order is shipped. You can track your parcel anytime using the provided link.

• Possible Delays:

Occasionally, deliveries may get delayed due to factors beyond our control — such as weather conditions, festive rush, courier load, or technical issues.

In such cases, our team will assist you promptly and coordinate with the courier partner to expedite delivery, but we cannot be held responsible for delays caused by third parties.

• Production Delays (if any):

As a handcrafted and made-to-order brand, minor delays may occur during fabric sourcing, printing, or stitching when order volume is high.

If your dispatch is delayed, our team will inform you in advance. We sincerely appreciate your patience and assure you — the wait is always worth it.