Privacy Policy

At Ekah Jaipur, we value your privacy and are committed to protecting your personal information.

 

1. Information We Collect

We collect basic information such as your name, email address, phone number, billing/shipping address, and payment details when you place an order or subscribe to our updates.

We may also collect non-personal information like browser type, device type, and site interaction for improving your shopping experience.

 

2. How We Use Your Information

 our data is used solely for:

• Processing and delivering your orders

• Personalizing your experience

• Sending order updates and offers (only if you opt-in)

• Improving our website and customer service

 

3. Data Security

We use secure servers and trusted third-party payment gateways (like Razorpay, Cashfree, etc.) that follow industry-standard encryption to protect your data.

We never store your credit/debit card details on our servers.

 

4. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser, though it may limit certain features.

 

5. Third-Party Sharing

We do not sell or rent your personal data. We may share information with trusted logistics or payment partners strictly for order fulfillment purposes.

 

6. Legal Jurisdiction

All disputes, if any, will be subject to the exclusive jurisdiction of Jaipur, Rajasthan (India)

 

7. Communication & WhatsApp Consent 

By providing your phone number at checkout or while contacting us, you consent to receiving communication from Ekah Jaipur via WhatsApp and SMS.

• We use your number primarily to send order updates, including:

• Order confirmations

• Dispatch and tracking details

• Delivery status notifications

• Occasionally, we may also send exclusive updates about new collections, special discounts, or launches through WhatsApp.

We promise — we don’t spam, and our messages are rare and relevant.

 

By sharing your number, you are providing an opt-in to receive such communication.

If at any time you wish to stop receiving promotional messages, you can simply reply “STOP” to unsubscribe, and we’ll ensure you’re not contacted again for marketing purposes.

 

Your number will never be shared or sold to any third party, and all messages will be sent only through our verified business account.